How much will it cost?

People who use their insurance save an average of 73% on the cost of therapy. Sessions cost an average of $24 with insurance, but will vary depending on your plan. Contact your insurance company for more details.

  • We offer services to individuals who receive Medicaid as well as those covered by other health insurance providers.
  • If you don’t have insurance or your insurance doesn’t cover counseling, please call our office at (217) 531-2360 to see if you qualify for sliding scale fees. See below for information regarding Good Faith Estimates.

Insurance coverage by therapist

PlanJenniferSamantha MargoKassidyMakalahJasmine
Aetna Better Health Plans Managed Care for MedicaidXXXXXX
Blue Cross Blue Shield ILX
Blue Cross Blue Shield PPO PlansX
Blue Cross Community Health Plans Managed Care for MedicaidXXXXXX
Cigna/EverNorth EAPX
Community Partners Health Plan – includes payers: Humana, Web-TPA, Health Alliance, WellcareX
EverNorth (Cigna)XX
Health AllianceX
Meridian Health Plans Managed Care for Medicaid XXXXXX
Molina Medicaid Plans Managed Care for MedicaidXXXXXX
Optum/United HealthcareX
Resolutions EAPX
Straight Medicaid and All Kids CoverageXXXXXX
YouthCare Managed Care for Medicaid XXXXXX
If you do not see your plan, call our office at (217) 531-2360 as plans are added frequently but may not yet be listed.

What is a Good Faith Estimate?

As of January 1, 2022, per the No Surprises Act, HopeSprings Counseling Services offers Good Faith Estimates (GFEs) to uninsured clients. These estimates outline expected charges based on your treatment needs. GFEs are not contracts and do not bind you to obtain services from us..

When will you receive a Good Faith Estimate? 

The GFE will be given at least three business days before your first service and within three business days upon request for additional appropriate and medically necessary services. Updates to the GFE will occur every six months to keep you informed about potential service charges.

What if you disagree with the amount of your charges?

If your bill exceeds $400 beyond the estimate, you can request a bill update, negotiate or explore financial aid options with HopeSprings Counseling Services. Alternatively, you can begin a dispute resolution process with the U.S. Department of Health and Human Services (HHS) within 120 days of the original bill date for a $25 fee. If HHS supports your claim, you’ll pay the estimated amount; if not, you’ll pay the higher sum.

For questions or more information about your right to a GFE or the dispute resolution process, visit the Centers for Medicare & Medicaid Services medical bill rights page or call 1-800-985-3059.